Who We Are
Absolute Fresh Food ("we", "our", "us") is a home food business based in Lucknow, Uttar Pradesh, India. We sell fresh Idli Dosa batter, Podi Chutney, and Peanut Chutney delivered to homes and businesses. Our website is absolutefreshfood.com.
You can reach us at: hello@absolutefreshfood.com or WhatsApp: +91 83187 67689
What Information We Collect
When you place an order or contact us, we may collect:
- Your name
- Phone number and/or WhatsApp number
- Delivery address
- Order details (product, quantity, delivery date)
We do not collect payment card details — all payments are cash on delivery or handled directly via UPI/bank transfer, not through our website.
How We Use Your Information
We use the information you provide solely to:
- Process and deliver your order
- Contact you about your order status
- Send order confirmations via WhatsApp
- Improve our delivery routes and service
We do not use your information for any marketing without your consent, and we do not sell your data to any third party.
Cookies & Analytics
Our website uses Microsoft Clarity to understand how visitors use our site (page views, scroll depth, clicks). This helps us improve the website. Clarity may collect anonymised usage data. No personally identifiable information is sent to Clarity.
We do not use advertising cookies or third-party tracking pixels.
Data Sharing
We do not sell, trade, or rent your personal information. We may share your delivery address and phone number with our delivery staff only to fulfil your order. These individuals are bound by confidentiality.
Data Retention
We retain order information (name, address, order details) for up to 12 months for delivery and accounting purposes, after which it is deleted from our systems.
Your Rights
You have the right to:
- Ask what personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
To exercise any of these rights, contact us at hello@absolutefreshfood.com.
Security
We take reasonable precautions to protect your information. Our website uses HTTPS encryption. Our order data is stored securely and access is restricted to authorised staff only.
Children's Privacy
Our service is not directed at children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
For any privacy-related questions:
Email: hello@absolutefreshfood.com
WhatsApp: +91 83187 67689
FSSAI License: 22726747000407